Frequently asked questions
Do you offer bulk discounts for events/corporate/weddings?
Yes! We absolutley do, we offer a custom order in a minimum of 12.
Can you ship Internationally?
Yes! just type in your address at checkout and shipping will be calculated.
How much do you charge for shipping?
We offer FREE domestic shipping on any order over $25, for returns and address errors we require the client to pay for return shipping shipping.
What is your return policy?
We always want to do right by our customers for any reason if there is an issue with your order please reach out to us and we will make it right.
Question not answered?
Please reach out to us at firstname.lastname@example.org or use chat box on site. Thank you!
What is the best way to care for my candle?
We ship all candles pre trimmed at 1/4in for the cleanest and longest burn we recommend keeping the length at 1/4in.
What if my shipping information is incorrect?
We of course understand the frustration of wanting your order ASAP. However if our client has entered the wrong information on the shipping section we will ask that the client pays for the reshipping of the items.